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Coming Soon Everywhere You Get Your Podcasts

Are you a hardworking boutique owner- you’re stuck—working 50+ hours a week—and even with all that hustle, growth feels out of reach. Your sales aren’t growing, inventory is piling up, and your employees are draining you. Your profits are disappearing. And social media? It feels like a full-time job you never signed up for. You’re juggling customers, your team, family, and constant content… quietly wondering, “Is this really what success is supposed to feel like?”

The truth is: boutique ownership shouldn’t be this hard.
We are your tribe. Inside The Boutique Boss Podcast, you'll get real retail growth strategies to scale your boutique business, tools to increase customer retention and lifetime value, and the tough love you need to build a high-performing retail team that supports your vision. Whether you run a brick-and-mortar boutique, an e-commerce store, or you're a product-based business owner ready to grow your brand and boost profitability — this is your community. You’re never alone in the journey to build a thriving, scalable boutique business.

I’m Kristi Brocato—your host and business coach with 30+ years in the retail trenches. Known as a customer experience expert and retail rockstar, I’ve helped hundreds of boutique owners just like you stop surviving and start scaling. Through hot seat coaching, business owners get real-time support on their biggest challenges — from team trials and merchandising missteps to marketing gaps, customer experience breakdowns, cash flow chaos and profit problems. While they get coached, listeners gain clear strategies, mindset shifts, and actionable tools they can apply immediately to move their boutique forward. This is your community to help you reset, rebuild, and rise in retail.

Hit play. Let’s get bossy—and build the boutique life you really want.

Are you interested in sharing your story on the Boutique Boss Podcast? Please fill out the information, and we will get in touch with you shortly!