The #1 Growth Strategy You're Ignoring: Turn Shoppers Into Customers for Life

Stop ignoring the easiest strategy in retail! In this episode of The Boutique Boss Podcast, Kristi Brocato sits down with Alexandra Laux, Director of Operations at The Remedy Group showroom at Dallas Market Center and Brand Manager at Elan, to reveal the power of “Customer Kisses” — a 7-touchpoint strategy designed to elevate your boutique’s customer journey. Discover how to increase average order value (AOV), boost customer retention, and create a referral-worthy shopping experience your customers will never forget. Whether you run a brick-and-mortar boutique or an e-commerce store, this episode is packed with actionable strategies to grow your boutique, build brand loyalty, and turn first-time buyers into lifelong fans.